Service has always been the corner stone of our business for over 15 years. It is one of the things that set us apart from just another jewellery store. We are a full service facility with some staff members having 30 plus years experience. We appraise jewellery of all kinds. Most repairs are completed in our fully visible repair department. Always a busy hive of activity the repair department has many projects on the go at all times. Repair consultations and estimates are always complimentary. Our repairs are fully guaranteed.
If you can’t find it in stock let us create something one of a kind for you in Sterling Silver, Gold or other precious metals including Platinum. We can design a custom engagement ring for you from diamonds you may have inherited for that extra sentimental touch. If you already have an engagement ring but can’t find a suitable wedding ring we are able to make something to match that will be exactly what you imagined.
BUYING GOLD AND OTHER PRECIOUS METALS
We strive to pay top dollar for any and all forms of unwanted gold from pure gold coins, nuggets, broken jewellery and dental gold. We do not just buy it and sell it to a refiner we use as much of it as we can and recycle the rest to pure so it can be used for other projects. Recycling gold is far more environmentally friendly then mining a new supply. Over the past many years we have recycled far more gold than we purchased new.
BUYING AND SELLING OF ESTATE JEWELLERY
We have been buying estate and pre-owned jewellery for around 10 years. Our experience also gives us unique insight of the pre-owned jewellery market, and we are able to offer you top dollar for unusual and desirable pieces old and new.
APPRAISALS FOR INSURANCE
Usually within a day or two we are able to provide a full and thorough description of your jewellery for insurance purposes. Including a refinishing polished item, a digital photograph (on request) and a current competitive retail insurance value.
Our staff Gemologist and Jewellers can help you distinguish natural from synthetic gemstones of all descriptions, evaluate the quality and identify artificial enhancements you may be unaware of.
Most any small metal object can be engraved by a local engraver within a day or two. Our jewellers can stamp jewellery and we can stamp a name, date or special message on rings, bangles, etc.
Most simple repairs are done while you wait, batteries, bracelet adjustments, rivets, gaskets, etc. Full overhauls on all major brands along with case refinishing to make your treasured timepiece look and work like new, are done by our watchmaker who has over 40 years experience. Waterproof testing along with dial refinishing service, is also available and free quotes are available.
Whatever you need repaired altered or adjusted we can do it. From simple ring sizing and chain repair to antique restoration. Our two jewellers on site have a great amount of knowledge coming from many years experience in the business.